All bookings made through the website www.arrueiro.com (hereinafter referred to as the Website), owned by ARRUEIRO, are subject to these General Terms and Conditions of Contract (hereinafter GTC).

These GTC are complemented by the Legal Notice and the Privacy Policy, which must be fully accepted by users of the Website prior to completing any purchase. Once accepted, they shall be considered an integral part of these GTC for all legal purposes.

By making a reservation through the Website, you automatically accept these conditions. Please read them carefully.

The booking of any service implies full and unreserved acceptance of each and every one of these GTC, without prejudice to the acceptance of any specific conditions that may apply when purchasing certain services.

ARRUEIRO reserves the right to unilaterally modify any of the obligations contained in these conditions without prior notice. However, such modifications will not affect contracts already in force at the time of the change.

The services offered are intended exclusively for natural persons of legal age and legal entities, considered “consumers” or “users” under the applicable legislation.

The Website does not require prior registration for simple browsing, access or use of the services offered.

Seller Information

Company name: MARIA LUISA GARCIA CASAL
Trade name: ARRUEIRO
Registered address: LUGAR DE ARRUEIRO S/N, SOESTO – 15118 – LAXE, Spain
TAX ID (C.I.F.): 78802404B
Administrative authorisation: Registered in the Register of Tourism Companies and Activities of Galicia under number TR-CO-000152. The competent supervisory authority is the Galicia Tourism Agency (Axencia Turismo de Galicia), under the Presidency of the Xunta de Galicia.

SERVICES

The information provided by ARRUEIRO to consumers or users regarding the services offered will correspond to the essential characteristics of the service being booked. However, please note that photographs are provided for illustrative purposes only and slight variations in appearance may occur, without affecting the integrity or features of the service requested.

ARRUEIRO will keep service prices permanently updated.

ARRUEIRO shall not be held responsible for opinions or comments posted by consumers or users on the website, nor for the use made of such information by users.

GENERAL INFORMATION

ARRUEIRO offers a place of peace and relaxation in the authentic Costa da Morte countryside. A stay full of memorable experiences designed to be enjoyed with all five senses.

The architecture of a traditional Galician farmhouse, combined with the rustic charm of carefully restored vintage furniture, transports you to the heart of authenticity. Modern comforts and fresh, contemporary décor add a touch of elegance and style.

ARRUEIRO goes beyond the typical stereotype of a traditional Galician rural house and offers a warm and welcoming space where guests feel truly at home. A peaceful and friendly atmosphere that evokes the feeling of comfort and relaxation – just like being at home. The house offers 7 double rooms, 1 accessible room for guests with reduced mobility, and a two-storey apartment, all with private bathrooms.

ARRUEIRO is located in Soesto, a quiet rural area in Costa da Morte, just 4 km from Laxe.

The fresh air of the chestnut forest, the sound of the stream running beside the house and the birdsong create a beautiful natural setting that invites guests to reconnect with the essence of life.

Just a few kilometres away you will find unspoilt beaches, traditional architecture, and well-known hiking routes such as the Camiño dos Faros and the Celtic Way (Vía Céltica), as well as many quiet trails that allow visitors to rediscover the beauty of simple and authentic experiences.

PRICES

The prices of the services shown on our website are indicated in euros (€) and include the applicable taxes and their corresponding breakdown, unless otherwise stated.

No payment will be charged at the time of booking; a credit card is requested only as a booking guarantee.

According to its commercial policy, ARRUEIRO may apply price variations, discounts or special offers based on customer loyalty, the purchase of certain services or other circumstances determined by ARRUEIRO. However, such discounts are offered voluntarily by ARRUEIRO and cannot be requested or demanded by the customer.

Payment Methods

The following payment method is available:

Credit or Debit Card
To provide greater security for credit card holders, cards include a three-digit security code (CSC) used as an identification code to verify the physical presence of the card during online transactions. This three-digit code appears on the back of your card, immediately after the card number in the signature area. In order to prevent fraudulent transactions, ARRUEIRO reserves the right to request this security code from customers before confirming a reservation.

Credit card fraud is a criminal offence. ARRUEIRO will take legal action against any person who makes fraudulent transactions on our website.

ARRUEIRO monitors each transaction and will use all legal means available to ensure that individuals who make fraudulent reservations are prosecuted by the relevant authorities.

Making a Reservation

Reservations are formalised through the external booking page: https://www.avaibook.com/reservas/nueva_reserva.php?cod_alojamiento=380100&lang=es This platform is owned by AvaiBook On-line S.L. (see their Privacy Policy and Terms of Use). However, this does not affect these General Terms and Conditions, which will continue to govern the relationship between ARRUEIRO and the user.

Admission

Once a reservation has been confirmed, the customer will receive a document specifying: the name, type and category of the establishment, the full final price of the accommodation, check-in and check-out dates and any other agreed conditions. The information relating to the final price will comply with the applicable regulations.

This document, once signed by the customer, shall constitute valid proof for all legal purposes.

Cancellation Policy

Free cancellation up to 14 days before the check-in date. If the reservation is cancelled within 14 days before arrival, 50% of the total booking amount will be charged.

Right of Withdrawal

In accordance with Article 103 of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users, the right of withdrawal does not apply to contracts related to:

The supply of accommodation services for purposes other than residential housing, transport of goods, vehicle rental, catering services or leisure activities, where the contract provides for a specific date or period of performance.

Customer Service

You may contact us using any of the following methods:
Telephone: +34 617 749 636 / +34 617 747 206
Email: info@arrueiro.com
Postal address: LUGAR DE ARRUEIRO S/N, SOESTO – 15118 – LAXE, Spain
Website: www.arrueiro.com

All communications and notifications between users and ARRUEIRO shall be considered valid when made through any of the contact methods listed above.

Official complaint forms are available to customers upon request through the above contact channels.

Jurisdiction

If the contracting party is a consumer or user, the parties submit, for the resolution of disputes arising from these terms and conditions, to the civil courts corresponding to the consumer’s place of residence, in accordance with the applicable legislation.